Support

Please find answers below to some of the questions we are asked most often.
For anything else, please get in touch.

Frequently Asked Questions

The scanning process normally takes four to five working days.

No, this normally is part of the process.

Yes, we handle all artworks with utmost care. Whilst the scanning is being completed nothing comes into contact with your artwork.

Yes, there is a short booking in procedure, we will ask for confirmation of copyright ownership and insurance.

Yes, we can can supply you with a 72dpi, RGB, JPG file.

Yes, we use UPS or FedEx so that the goods are sent to an address where a signature is required.

We have a minimum order value of £100 unless you have a credit account with the company.

Yes, we can print image files using our fully colour managed workflow onto a range of media.

A good size to aim for is 300dpi at whichever size you wish to print it.

Yes, high resolution images made on iPads are often able to be made into top quality prints larger than A3.

Please allow 5 working days for prints.

We take the utmost care with all originals left in our care, but ask that you ensure they are adequately insured for the duration of the reproduction process.

Yes, we can discuss options with you.

We can and there is no minimum order value.

Yes, we can use your template or one of our own.

We can undertake any work as long as the original will come through our doors.

Your files will be sent via our FTP service and you will receive a download link in an email.

Find Your Solution

Our expert craftsmen are ready to assist
with your project requirements.